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Professional cleansing and care cosmetics for dogs and cats across Europe.
How SHMM Europe handles delivery requests, European shipping coordination and order confirmation.
SHMM Europe is based in Spain and supports commercial communication for customers, groomers, salons and distribution partners across Europe.
Delivery availability may depend on destination, product format, order volume, carrier options and local import or transport rules.
After an order request is submitted, SHMM Europe may confirm product availability, shipping details, delivery cost and payment instructions before the order is completed.
Estimated delivery times are provided after the destination and order composition are reviewed.
Shipping costs, VAT, duties or other local charges may vary by country, order value and delivery method.
Where applicable, these details are communicated before final payment or dispatch.
If a parcel arrives damaged, please keep the packaging and contact SHMM Europe with photos and order details as soon as possible.
We will review the case and coordinate the next practical step with the customer or carrier.
For commercial, distribution, order or data requests, contact the SHMM Europe team at info@shmm.eu.